Thank you for purchasing from Instashopr. We sell digital content only. No physical products are shipped. Please read this policy carefully before making a purchase.
1. Digital Delivery (Shipping Policy)
- All products on Instashopr are digital content.
- No physical shipping, courier, or delivery applies.
- After successful payment, product access details or files are delivered via email to the registered email address.
- Delivery is usually instant or within 24 hours of payment confirmation.
- Customers are responsible for providing a valid and correct email address at checkout.
2. Return Policy
- Returns are not applicable as all products are digital and delivered electronically.
- There is no physical product to return.
- If the delivered content is defective, inaccessible, or does not match the description, we will review the issue and provide a resolution.
3. Refund Policy
Refund Eligibility
Refunds may be considered only if:
- The digital content is corrupted or technically defective
- The content does not function or match the description
- Access is blocked due to a technical issue from our side
Refund requests must be raised within 7 days of purchase.
Non-Refundable Cases
- Content already accessed or downloaded
- Change of mind after purchase
- Misunderstanding of features clearly mentioned on the website
Refund Request Process
Email helloinstashopr@gmail.com with:
- Order ID
- Issue description
- Screenshots or proof (if applicable)
Requests are reviewed within 5 business days.
Refund Processing
- Approved refunds are issued to the original payment method
- Processing time: 5–10 business days, depending on the payment provider
4. Cancellation Policy
Before Access
- Orders can be cancelled within 24 hours only if the digital content has not been accessed or delivered.
After Access
- Once content is accessed or delivered, cancellation is not allowed.
- Technical issues will be handled through support assistance, not cancellation.
5. Fraud & Abuse
Instashopr reserves the right to:
- Reject refund requests
- Cancel orders
in cases of fraud, chargeback abuse, or unauthorized transactions.
6. Customer Support
📧 helloinstashopr@gmail.com
Support available 24/7 for all digital products.